Your employees’ emotional well-being matters.
You have heard that a happy wife makes a happy life.
Did you know the same applies to your employees as well? A happy workforce results in a better working environment, increased productivity, and more profits.
The rationale behind this statement comes from the context in which it was said. The ‘wife’ in this saying refers to the one who keeps the house running and ensures all the daily activities of living happen without any hiccups. If the wife is unwell or unhappy, things don’t get done (and if they do, chances are you won’t be as satisfied with the outcome as you would if she was at her best.
In the same way, the ‘wife’ in your company is your workforce. If your employees fall sick or are dealing with emotional issues, your company will also suffer.
A lot of companies have realised the importance of this, especially in light of the pandemic’s impact on individuals. Last year, a real estate CEO made $1.6 million in the stock market and gave it all to his employees. Similarly, another financial services CEO raised his company’s minimum wage to US$70,000 a year while other companies were making up for their losses by cutting people loose and retrenching employees.
Of course, taking care of your employees doesn’t refer solely to giving out ang baos and high salaries. What employees really need is to feel valued and appreciated by their leaders. They want to know they matter, that the company cares, not just about profits and gains, but about their welfare and well-being as well.
When you have a connection with your employees and communicate with them, you will notice that your people will produce work of higher standards. They will go above and beyond to help you out and when they are part of projects, will hold themselves accountable and take pride in being a part of your company.
So what are some things you can do to care for your employees’ well-being?
- Get to know them, help them out with personal issues if you can.
This doesn’t mean you help them do the work you paid them to do. A good leader looks for ways to support the team and helps out when there is something bothering them. Whether they need a listening ear, friendly advice or physical help getting a personal task done, show them you care and remind them you’ll do anything within your power for them. This creates a kind of loyalty and respect that cannot be easily broken.
- Back up your employees.
When an employee complains about a client’s treatment of them, look into the situation and take your employee’s side. Defend your people against the client if necessary. By doing this, you’ll show your employees that they are your people and you have their back. This will remind them that you are on their side and they can trust you with their troubles in return. With a happy workforce, you will be rewarded many times more than your biggest client can pay you.
- Words of encouragement go a long way.
It’s the little things that make a big difference. A surprise treat in the pantry, an email of gratitude, a note of encouragement can boost overall morale and make the workplace a friendly and productive place to be. People need to know they’re not just a cog in a machine and that their presence makes a difference to somebody.
We all feel alone in this world sometimes, and as their boss, your words and actions carry weight. You have the power, not just to provide a job, but a living.
So show that you care and tell them they matter because they do.